"Culture isn't just one aspect of

  the game. It is the game."

"Fairness is the one feature of

  highly effective organizations

  that influence all major

  outcomes for employers,

  employees and society."

"Supportive management is what

  makes it all happen."

"The language of productivity is

  the language of workplace

  health: the same workplace

  practices that lead to increased

  employee health also lead to

  greater productivity and

  performance."

"The factor that correlates most

  strongly with employee

  commitment is managers'

  recognition of the employees'

  needs for work-life balance."